FAQ's

kdBird

FAQ's

Why Natural Dyes: 

First of all, nature always does it best.  But second, is that natural dyeing is a way of infusing, so to speak, fibers with the wonderful properties of plants.  Our skin is the largest organ in our bodies and what we put next to it matters.  

How to care for naturally dyed Products: 

The dyes used in KdBird products are proven to be color fast, but as with all textiles, naturally dyed material is especially suseptable to UV radiation.  Please store your products away from direct sunlight

What if I am not happy with my purchase?

All sales are final, but I want to make sure that you are happy with your purchase.  If for some reason your item doesn't fit, or is defective, and as long as the item is in new, unused condition, you can send it back for a proper fitting item.  Please contact via Contact tab within five days of delivery if you are not satisified with your purchase.  kdBird is not responsible for shipping costs for exchanges. Once you contact the shop, you will be provided with instructions for return shipping.

Custom Orders vs. Ready Made:

Many of my products are ready made, but I love custom orders!  If you do not see color that you like or a size, please contact me.  I would be more than happy to accomadate your design ideas into a product that is completely custom made for you.  

Shipping:

All packages ship out USPS 1st class mail with tracking.  If you need your purchase expidited please send me a note from the Contact Tab.

kdBird is not responsible for lost, damaged, or stollen mail.  You will be provided with tracking information if mailed within the united states. I cannot provide tracking for items that are shipped out of the country.  All foreign duties and excise taxes are the responsibility of the purchaser.  

Standard Shipping Rates:

USA:   $4.50, + .25¢ each additional bow

Canada:   $12.50 + .25¢ each additional bow

Everywhere Else:   $13.50 + .25¢ each additional bow